Rhino FAQ

GENERAL

Q: How does refurbished IT equipment compare to new IT equipment?

Refurbished IT equipment from Rhino Technology Group is very similar to new IT equipment.  We offer refurbished IT equipment from brand new to approximately 7 years old.  While you may be concerned about purchasing used IT equipment, many of these concerns are addressed by Rhino.  An anticipated risk is mitigated because each product goes through a comprehensive refurbishment process.  Each product is tested before shipping, and they are all backed by the Rhino Warranty.

Q: How much can I save with refurbished IT equipment?

On average, you can save between 40-75% when purchasing refurbished IT equipment.  For small and medium-sized businesses that need to get the most out of their IT budget, refurbished IT equipment can offer a significant return on their investment.

Q: Great, I save money but what’s the downside?
There really is no downside when purchasing refurbished IT equipment from Rhino Technology Group.  First of all, you save a significant amount of money.  Second, the equipment is completely refurbished.  Third, the equipment is guaranteed eligible for the manufacturer’s maintenance agreement and is protected by the Rhino Warranty.  Furthermore, Rhino covers any damage that may occur during shipping.

Q: Which products do you sell?
The five product categories we sell under are:

  • Servers
  • Memory
  • Storage
  • Networking
  • Wireless

Within these five categories, we sell thousands of different products including hard drives, host bus adapters, catalyst switches, access points and much more.

Q: Which brands do you sell?

  • Dell
  • IBM
  • Aruba
  • Compaq
  • AdTran
  • Cisco
  • HP
  • Juniper Networks

Q: Does Rhino offer financing? 
Yes, we offer an number of flexible financing options depending on your needs.

Q: Who do I contact if I have other questions?
Our consultants are ready to answer your questions: call us at 1.888.805.6620, email at info@rhinotechgroup.com or chat us below.

SHIPPING

Q: How long does it take to receive the product?
Shipping time depends on where and how the product is being shipped.  We are located in Eden Prairie, Minnesota, and can generally ship a product to anywhere within the continental US and internationally within 24 hours.

Q: Does Rhino ship internationally?

Yes, to date we have shipped to over 80 countries.

Q: Is there a guarantee for shipping condition?  
Yes, we cover any shipping damage that may be incurred during the shipping process if shipped on our account.

WARRANTY

Q: Does Rhino offer a warranty?

Yes, we offer the comprehensive Rhino Warranty program.

Q: What products are covered under the Rhino Warranty?
A: All products are covered by the Rhino Warranty, but the length of the warranty varies depending on the product.  All of the products we sell are always guaranteed eligible for the manufacturer’s maintenance agreement.